EDUCATION
East Carolina University College of Business, Greenville, NC
Master of Business Administration, Management Information Systems
December 2018
GPA: 3.7/4.0
East Carolina University College of Business, Greenville, NC
Bachelor of Science in Business Administration, Management Information Systems
December 2015
GPA: 3.8/4.0; magna cum laude
Rockingham Community College, Wentworth, NC
Associate in Arts, College Transfer
May 2013
GPA: 4.0/4.0; President’s List (2011, 2012, 2013)
EXPERIENCE
Rockingham Community College, Wentworth, NC
Program Coordinator Faculty, Information Technology
August 2020-Present
North Spray Christian Church, Eden, NC
Technical Services Coordinator
January 2006-Present
Rockingham Community College, Wentworth, NC
Online Student Support and Technology Specialist
October 2019-July 2020
Rockingham Community College, Wentworth, NC
Health Sciences Program Assistant
September 2019-October 2019
Rockingham Community College, Wentworth, NC
Administrative Assistant, Health Sciences and Public Service Technologies
August 2019-September 2019
Rockingham County Literacy Project, Eden, NC
Director, Information Technology Services
March 2009-December 2015
Rockingham County Schools, Eden, NC
Business Intern
January 2010-June 2011
Rockingham County Literacy Project, Eden, NC
Administrative Assistant
July 2007–October 2009
VOLUNTEER WORK
North Spray Christian Church, Eden, NC
Trustee
November 2021-Present
North Spray Christian Church, Eden, NC
Board Member
January 2013-Present
Aging, Disability, and Transit Services of Rockingham County, Reidsville, NC
Communications and Engagement Committee Member
March 2018-October 2019
Rockingham County Literacy Project, Eden, NC
Board Member
June 2017-December 2017
Morehead High School, Eden, NC
Special Event Photographer and Senior Project Judge
December 2011-June 2015
Morehead High School DECA Club, Eden, NC
Communications/Technology Officer
August 2010-June 2011
Rockingham Community College, Wentworth, NC
Continuing Education Office Assistant
July 2007-November 2008
SKILLS
ORGANIZATIONS/LEADERSHIP
HONORS/AWARDS/CERTIFICATIONS
East Carolina University College of Business, Greenville, NC
Master of Business Administration, Management Information Systems
December 2018
GPA: 3.7/4.0
East Carolina University College of Business, Greenville, NC
Bachelor of Science in Business Administration, Management Information Systems
December 2015
GPA: 3.8/4.0; magna cum laude
Rockingham Community College, Wentworth, NC
Associate in Arts, College Transfer
May 2013
GPA: 4.0/4.0; President’s List (2011, 2012, 2013)
EXPERIENCE
Rockingham Community College, Wentworth, NC
Program Coordinator Faculty, Information Technology
August 2020-Present
- Serve as Information Technology Program Coordinator Faculty
- Teach various information technology and business courses on campus, online, and at local area high schools
- Plan and organize the curriculum as approved by the RCC Board of Trustees, the North Carolina Community College System, and other accrediting entities
- Report student progress in mastering established learning outcomes based on identified and approved assessments
- Administer appropriate assessment and/or testing to measure student learning outcomes
- Develop and recommend class schedules cooperatively with other departments and divisions
- Maintain compliance with established North Carolina Community College System performance measures, national benchmarks, etc., for the appropriate curriculum
- Interact with the Program Advisory Committee to determine state-of-the-art practices, procedures, and equipment related to maintaining an up-to-date instructional program
- Monitor professional information sources to determine trends and innovations in the field that lend themselves to integration into the instructional program
- Serve as an academic advisor to students with advising responsibilities in the assigned program relative to course requirements, expectations, and completion standards
- Monitor departmental expenditures to ensure expenditures are within the financial resources allocated to the program
- Responsible for equipment maintenance, inventory, ordering instructional supplies
- Develop bid specifications for instructional equipment, materials, and supplies for the assigned program
- Serve on campus committees
- Serve as Co-Chair of the QEP Implementation Committee (2022-Present)
North Spray Christian Church, Eden, NC
Technical Services Coordinator
January 2006-Present
- Operate sound and video systems for all services
- Manage the computer, network, and phone systems
- Perform technical support for church staff and board members
- Maintain website and social media channels
- Create church publicity materials and coordinate marketing initiatives
- Plan and coordinate special events
- Take photographs at all events
- Implemented email notification system to inform church members
- Created church logo
- See additional volunteer work below
Rockingham Community College, Wentworth, NC
Online Student Support and Technology Specialist
October 2019-July 2020
- Worked with students and faculty to provide support with technology
- Developed and provided professional development to faculty on Moodle and other academic technology solutions
- Supported faculty in using distance learning production facilities and equipment
- Installed and deployed virtual technology with Director of Distance Learning and Instructional Designer
- Collaborated with the Instructional Designer to develop, pilot, and peer review online courses and programs
- Enhanced online orientation
- Collaborated with Student Development on online advising
- Installed and worked with faculty to integrate and pilot online tutoring services
- Designed online RCC Foundation Scholarship Orientation for students
Rockingham Community College, Wentworth, NC
Health Sciences Program Assistant
September 2019-October 2019
- Assisted in planning and implementing the coordination of laboratory activities and clinical experiences
- Ensured classrooms and labs were stocked and ready for classes
- Maintained adequate supply of laboratory and instructional supplies
- Processed and submitted purchasing requisitions for division
- Maintained facilities in a functional, clean, and safe state
- Assisted Dean with special projects and administrative support
Rockingham Community College, Wentworth, NC
Administrative Assistant, Health Sciences and Public Service Technologies
August 2019-September 2019
- Temporary position while full-time person was on leave
- Greeted and assisted students and others who enter building
- Answered phone and email for department inquiries
- Ensured classrooms, particularly computer labs, are stocked and ready for classes
- Prepared correspondence and packets for related division programs
- Coordinated room assignments and schedules
- Processed and submit purchasing requests for division
- Entered student and class data into Colleague
- Processed department mail
- Assisted Dean with special projects and assignments
Rockingham County Literacy Project, Eden, NC
Director, Information Technology Services
March 2009-December 2015
- Administered the computer, network, and phone systems
- Developed and administered budget for Information and Instructional Technology
- Provided technical support to staff, tutors, and board members
- Directed marketing initiatives
- Maintained organization website and social media through TweetDeck and HootSuite
- Interfaced with area media personnel, including sending press releases and photographs
- Coordinated all instructional technology efforts
- Administered online distance education learning management system
- Designed distance education course materials to best meet needs of students with different learning styles and disabilities
- Maintained student information system (LACES) for student records
- Provided professional development training to staff and tutors
- Initiated online giving and fundraising campaigns
- Administered financial and donor management software, including producing reports
- Researched and prepared information for writing grants, especially those involving instructional technology; assisted in writing grants and reviewed them before submission; monitored awarded grants to ensure purposes of grants were being fulfilled and budget guidelines were being met
- Implemented G Suite (formerly Google Apps) for Business for email, calendar, and cloud storage system
- Was featured in Winter 2017 ProLiteracy Notebook article, “Using Interactive White Boards in the Adult Ed Classroom”
Rockingham County Schools, Eden, NC
Business Intern
January 2010-June 2011
- Established daily announcements email system to notify 1,008 students
- Provided technical support for 92 staff members and 1,008 students
- Taught technology to staff and students
- Established school DECA, National Honor Society, and yearbook social media presence
- Obtained perfect score on the school district website audit while managing the website
Rockingham County Literacy Project, Eden, NC
Administrative Assistant
July 2007–October 2009
- Answered multi-line phone system
- Created correspondence for Executive Director
- Managed Executive Director’s calendar and appointments
- Entered student data into student information system
- Assisted, registered, and tested students
- Tutored students and taught classes, as needed
- Provided customer service to students and community members
VOLUNTEER WORK
North Spray Christian Church, Eden, NC
Trustee
November 2021-Present
- Serve as Trustee (2021-Present)
- Serve as Chairperson of the Trustees (2023-Present)
North Spray Christian Church, Eden, NC
Board Member
January 2013-Present
- Serve as Board Member (2013-2018; 2020-Present)
- Serve as Vice Chairperson of the Board (2017-2018; 2020-Present)
- Serve as Elder (2016-Present)
- Serve as Chairperson of the Property Committee, overseeing all facilities and maintenance (2018; 2021-Present)
- Serve as Chairperson of the Transportation Committee, overseeing the church bus (2013-Present)
- Serve as Chairperson of the Evangelism Committee, overseeing visitor and new member services (2006-Present)
- Assist treasurer with budget and financial auditing
- Served as Deacon (2013-2015)
- Served as Secretary for the Board (2014-2015)
Aging, Disability, and Transit Services of Rockingham County, Reidsville, NC
Communications and Engagement Committee Member
March 2018-October 2019
- Oversee organization communications to be sure the organization is visible to the community
- Ensure that the community is engaged with the organization
- Strengthen community business and church partnerships
Rockingham County Literacy Project, Eden, NC
Board Member
June 2017-December 2017
- Oversaw operations and financial position of nonprofit
- Part of closing team
Morehead High School, Eden, NC
Special Event Photographer and Senior Project Judge
December 2011-June 2015
- Took photographs at special events
- Updated school website
- Judged senior graduation projects each semester
Morehead High School DECA Club, Eden, NC
Communications/Technology Officer
August 2010-June 2011
- Managed all communications with club members
- Maintained club social media sites
Rockingham Community College, Wentworth, NC
Continuing Education Office Assistant
July 2007-November 2008
- Answered multi-line phone system
- Assisted, registered, and tested students
- Provided customer service to students and community members
SKILLS
- Microsoft Office Suite (including Word, Excel (advanced), and PowerPoint)
- ActivInspire (for Promethean ActivBoards; interactive whiteboards)
- Moodle/Blackboard/Canvas Course Administration
- Adobe Suite (Photoshop, Lightroom, Illustrator, InDesign)
- Colleague
- North Carolina E-Procurement
- Vegas Video Editing
- Screencast-O-Matic
- Windows and Mac Operating Systems
- DSLR Photography
- Zoom/WebEx
- Google Workspace Administration
- Microsoft Azure
- QuickBooks/PowerChurch/eTapestry
ORGANIZATIONS/LEADERSHIP
- Beta Gamma Sigma Business Honor Society
- Phi Kappa Phi Honor Society
- Tau Sigma College Transfer Student Honor Society
- Phi Theta Kappa Honor Society for Two-Year Colleges
- Sigma Kappa Delta English Honor Society for Two-Year Colleges
- DECA Communications/Technology Officer (International Association of Business and Marketing Students)
- National Honor Society
HONORS/AWARDS/CERTIFICATIONS
- Certified Guest Service Professional, American Hotel and Lodging Educational Institute
- Social Media Strategist, Certification Partners
- Outstanding Associate in Arts Student Award at Rockingham Community College
- National Business Education Award from the National Business Education Association
- Career Readiness Certification, ACT