EDUCATION
East Carolina University College of Business, Greenville, NC
Master of Business Administration, Management Information Systems
December 2018
GPA: 3.7/4.0
East Carolina University College of Business, Greenville, NC
Bachelor of Science in Business Administration, Management Information Systems
December 2015
GPA: 3.8/4.0; magna cum laude
Rockingham Community College, Wentworth, NC
Associate in Arts, College Transfer
May 2013
GPA: 4.0/4.0; President’s List (2011, 2012, 2013)
EXPERIENCE
Rockingham Community College, Wentworth, NC
Faculty, Information Technology
August 2020-Present
North Spray Christian Church, Eden, NC
Technical Services Coordinator
January 2006-Present
Rockingham Community College, Wentworth, NC
Online Student Support and Technology Specialist
October 2019-July 2020
Rockingham Community College, Wentworth, NC
Health Sciences Program Assistant
September 2019-October 2019
Rockingham Community College, Wentworth, NC
Administrative Assistant, Health Sciences and Public Service Technologies
August 2019-September 2019
Rockingham County Literacy Project, Eden, NC
Director, Information Technology Services
March 2009-December 2015
Rockingham County Schools, Eden, NC
Business Intern
January 2010-June 2011
Rockingham County Literacy Project, Eden, NC
Administrative Assistant
July 2007–October 2009
VOLUNTEER WORK
Aging, Disability, and Transit Services of Rockingham County, Reidsville, NC
Communications and Engagement Committee Member
March 2018-October 2019
Rockingham County Literacy Project, Eden, NC
Board Member
June 2017-December 2017
Morehead High School, Eden, NC
Special Event Photographer and Senior Project Judge
December 2011-June 2015
Morehead High School DECA Club, Eden, NC
Communications/Technology Officer
August 2010-June 2011
Rockingham Community College, Wentworth, NC
Continuing Education Office Assistant
July 2007-November 2008
SKILLS
ORGANIZATIONS/LEADERSHIP
HONORS/AWARDS/CERTIFICATIONS
East Carolina University College of Business, Greenville, NC
Master of Business Administration, Management Information Systems
December 2018
GPA: 3.7/4.0
East Carolina University College of Business, Greenville, NC
Bachelor of Science in Business Administration, Management Information Systems
December 2015
GPA: 3.8/4.0; magna cum laude
Rockingham Community College, Wentworth, NC
Associate in Arts, College Transfer
May 2013
GPA: 4.0/4.0; President’s List (2011, 2012, 2013)
EXPERIENCE
Rockingham Community College, Wentworth, NC
Faculty, Information Technology
August 2020-Present
- Teach various information technology and business courses on campus, online, and at local area high schools
- Plan and organize the curriculum as approved by the RCC Board of Trustees, the North Carolina Community College System, and other accrediting entities
- Report student progress in mastering established learning outcomes based on identified and approved assessments
- Administer appropriate assessment and/or testing to measure student learning outcomes
- Develop and recommend class schedules cooperatively with other departments and divisions
- Maintain compliance with established North Carolina Community College System performance measures, national benchmarks, etc., for the appropriate curriculum
- Interact with the Program Advisory Committee to determine state-of-the-art practices, procedures, and equipment related to maintaining an up-to-date instructional program
- Monitor professional information sources to determine trends and innovations in the field that lend themselves to integration into the instructional program
- Serve as an academic advisor to students with advising responsibilities in the assigned program relative to course requirements, expectations, and completion standards
- Monitor departmental expenditures to ensure expenditures are within the financial resources allocated to the program
- Responsible for equipment maintenance, inventory, ordering instructional supplies
- Develop bid specifications for instructional equipment, materials, and supplies for the assigned program
- Serve on campus committees
North Spray Christian Church, Eden, NC
Technical Services Coordinator
January 2006-Present
- Operate sound and video systems for all services
- Manage the computer, network, and phone systems
- Perform technical support for church staff and board members
- Maintain website and social media channels
- Create church publicity materials and coordinate marketing initiatives
- Plan and coordinate special events
- Take photographs at all events
- Implemented email notification system to inform church members
- Created church logo
- Assist treasurer with budget and financial auditing
- Serve as Chairperson of the Property Committee, overseeing all facilities and maintenance (2018; 2021-Present)
- Serve as Chairperson of the Transportation Committee, overseeing the church bus (2013‑Present)
- Serve as Chairperson of the Evangelism Committee, overseeing visitor and new member services (2006-Present)
- Serve as Elder (2016-Present)
- Serve as Board Member (2013-2018; 2020-Present)
- Serve as Vice Chairperson of the Board (2017-2018; 2020-Present)
- Served as Secretary for the Board (2014-2015)
- Served as Deacon (2013-2015)
Rockingham Community College, Wentworth, NC
Online Student Support and Technology Specialist
October 2019-July 2020
- Worked with students and faculty to provide support with technology
- Developed and provided professional development to faculty on Moodle and other academic technology solutions
- Supported faculty in using distance learning production facilities and equipment
- Installed and deployed virtual technology with Director of Distance Learning and Instructional Designer
- Collaborated with the Instructional Designer to develop, pilot, and peer review online courses and programs
- Enhanced online orientation
- Collaborated with Student Development on online advising
- Installed and worked with faculty to integrate and pilot online tutoring services
- Designed online RCC Foundation Scholarship Orientation for students
Rockingham Community College, Wentworth, NC
Health Sciences Program Assistant
September 2019-October 2019
- Assisted in planning and implementing the coordination of laboratory activities and clinical experiences
- Ensured classrooms and labs were stocked and ready for classes
- Maintained adequate supply of laboratory and instructional supplies
- Processed and submitted purchasing requisitions for division
- Maintained facilities in a functional, clean, and safe state
- Assisted Dean with special projects and administrative support
Rockingham Community College, Wentworth, NC
Administrative Assistant, Health Sciences and Public Service Technologies
August 2019-September 2019
- Temporary position while full-time person was on leave
- Greeted and assisted students and others who enter building
- Answered phone and email for department inquiries
- Ensured classrooms, particularly computer labs, are stocked and ready for classes
- Prepared correspondence and packets for related division programs
- Coordinated room assignments and schedules
- Processed and submit purchasing requests for division
- Entered student and class data into Colleague
- Processed department mail
- Assisted Dean with special projects and assignments
Rockingham County Literacy Project, Eden, NC
Director, Information Technology Services
March 2009-December 2015
- Administered the computer, network, and phone systems
- Developed and administered budget for Information and Instructional Technology
- Provided technical support to staff, tutors, and board members
- Directed marketing initiatives
- Maintained organization website and social media through TweetDeck and HootSuite
- Interfaced with area media personnel, including sending press releases and photographs
- Coordinated all instructional technology efforts
- Administered online distance education learning management system
- Designed distance education course materials to best meet needs of students with different learning styles and disabilities
- Maintained student information system (LACES) for student records
- Provided professional development training to staff and tutors
- Initiated online giving and fundraising campaigns
- Administered financial and donor management software, including producing reports
- Researched and prepared information for writing grants, especially those involving instructional technology; assisted in writing grants and reviewed them before submission; monitored awarded grants to ensure purposes of grants were being fulfilled and budget guidelines were being met
- Implemented G Suite (formerly Google Apps) for Business for email, calendar, and cloud storage system
- Was featured in Winter 2017 ProLiteracy Notebook article, “Using Interactive White Boards in the Adult Ed Classroom”
Rockingham County Schools, Eden, NC
Business Intern
January 2010-June 2011
- Established daily announcements email system to notify 1,008 students
- Provided technical support for 92 staff members and 1,008 students
- Taught technology to staff and students
- Established school DECA, National Honor Society, and yearbook social media presence
- Obtained perfect score on the school district website audit while managing the website
Rockingham County Literacy Project, Eden, NC
Administrative Assistant
July 2007–October 2009
- Answered multi-line phone system
- Created correspondence for Executive Director
- Managed Executive Director’s calendar and appointments
- Entered student data into student information system
- Assisted, registered, and tested students
- Tutored students and taught classes, as needed
- Provided customer service to students and community members
VOLUNTEER WORK
Aging, Disability, and Transit Services of Rockingham County, Reidsville, NC
Communications and Engagement Committee Member
March 2018-October 2019
- Oversee organization communications to be sure the organization is visible to the community
- Ensure that the community is engaged with the organization
- Strengthen community business and church partnerships
Rockingham County Literacy Project, Eden, NC
Board Member
June 2017-December 2017
- Oversaw operations and financial position of nonprofit
- Part of closing team
Morehead High School, Eden, NC
Special Event Photographer and Senior Project Judge
December 2011-June 2015
- Took photographs at special events
- Updated school website
- Judged senior graduation projects each semester
Morehead High School DECA Club, Eden, NC
Communications/Technology Officer
August 2010-June 2011
- Managed all communications with club members
- Maintained club social media sites
Rockingham Community College, Wentworth, NC
Continuing Education Office Assistant
July 2007-November 2008
- Answered multi-line phone system
- Assisted, registered, and tested students
- Provided customer service to students and community members
SKILLS
- Microsoft Office Suite (including Word, Excel (advanced), and PowerPoint)
- ActivInspire (for Promethean ActivBoards; interactive whiteboards)
- Moodle/Blackboard/Canvas Course Administration
- Adobe Suite (Photoshop, Lightroom, Illustrator, InDesign)
- Colleague
- North Carolina E-Procurement
- Vegas Video Editing
- Screencast-O-Matic
- Windows and Mac Operating Systems
- DSLR Photography
- Zoom/WebEx
- Google Workspace Administration
- Microsoft Azure
- QuickBooks/PowerChurch/eTapestry
ORGANIZATIONS/LEADERSHIP
- Beta Gamma Sigma Business Honor Society
- Phi Kappa Phi Honor Society
- Tau Sigma College Transfer Student Honor Society
- Phi Theta Kappa Honor Society for Two-Year Colleges
- Sigma Kappa Delta English Honor Society for Two-Year Colleges
- DECA Communications/Technology Officer (International Association of Business and Marketing Students)
- National Honor Society
HONORS/AWARDS/CERTIFICATIONS
- Certified Guest Service Professional, American Hotel and Lodging Educational Institute
- Social Media Strategist, Certification Partners
- Outstanding Associate in Arts Student Award at Rockingham Community College
- National Business Education Award from the National Business Education Association
- Career Readiness Certification, ACT