EDUCATION

East Carolina University College of Business, Greenville, NC
Master of Business Administration, Management Information Systems
December 2018
GPA:  3.7/4.0

East Carolina University College of Business, Greenville, NC
Bachelor of Science in Business Administration, Management Information Systems
December 2015
GPA:  3.8/4.0; magna cum laude

Rockingham Community College, Wentworth, NC
Associate in Arts, College Transfer
May 2013
GPA:  4.0/4.0; President’s List (2011, 2012, 2013)

EXPERIENCE

Rockingham Community College, Wentworth, NC
Faculty, Information Technology
August 2020-Present

• Teach various information technology and business courses on campus, online, and at local area high schools
• Plan and organize the curriculum as approved by the RCC Board of Trustees, the North Carolina Community College System, and other accrediting entities
• Report student progress in mastering established learning outcomes based on identified and approved assessments
• Administer appropriate assessment and/or testing to measure student learning outcomes
• Develop and recommend class schedules cooperatively with other departments and divisions
• Maintain compliance with established North Carolina Community College System performance measures, national benchmarks, etc., for the appropriate curriculum
• Interact with the Program Advisory Committee to determine state-of-the-art practices, procedures, and equipment related to maintaining an up-to-date instructional program
• Monitor professional information sources to determine trends and innovations in the field that lend themselves to integration into the instructional program
• Serve as an academic advisor to students with advising responsibilities in the assigned program relative to course requirements, expectations, and completion standards
• Monitor departmental expenditures to ensure expenditures are within the financial resources allocated to the program
• Responsible for equipment maintenance, inventory, ordering instructional supplies
• Develop bid specifications for instructional equipment, materials, and supplies for the assigned program
• Serve on campus committees

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North Spray Christian Church, Eden, NC
Technical Services Coordinator
January 2006-Present

• Operate sound and video systems for all services
• Manage the computer, network, and phone systems
• Perform technical support for church staff and board members
• Maintain website and social media channels through TweetDeck and HootSuite
• Create church publicity materials and coordinate marketing initiatives
• Plan and coordinate special events
• Take photographs at all events
• Implemented email notification system to inform church members
• Created church logo

Additional responsibilities:

• Assist treasurer with budget and financial auditing
• Serve as Chairperson of the Transportation Committee, overseeing the church bus (2013‑Present)
• Serve as Chairperson of the Evangelism Committee, overseeing visitor and new member services (2006-Present)
• Serve as Elder (2016-Present)
• Serve as Board Member (2013-2018; 2020-Present)
• Serve as Vice Chairperson of the Board (2017-2018; 2020-Present)
• Serve as Chairperson of the Property Committee, overseeing all facilities and maintenance (2018)
• Served as Secretary for the Board (2014-2015)
• Served as Deacon (2013-2015)

Rockingham Community College, Wentworth, NC
Online Student Support and Technology Specialist
October 2019-July 2020

• Worked with students and faculty to provide support with technology
• Developed and provided professional development to faculty on Moodle and other academic technology solutions
• Supported faculty in using distance learning production facilities and equipment
• Installed and deployed virtual technology with Director of Distance Learning and Instructional Designer
• Collaborated with the Instructional Designer to develop, pilot, and peer review online courses and programs
• Enhanced online orientation
• Collaborated with Student Development on online advising
• Installed and worked with faculty to integrate and pilot online tutoring services
• Designed online RCC Foundation Scholarship Orientation for students

Rockingham Community College, Wentworth, NC
Health Sciences Program Assistant
September 2019-October 2019

• Assist in planning and implementing the coordination of laboratory activities and clinical experiences
• Ensure classrooms and labs are stocked and ready for classes
• Maintain adequate supply of laboratory and instructional supplies
• Process and submit purchasing requisitions for division
• Maintain facilities in a functional, clean, and safe state
• Assist Dean with special projects and administrative support

Rockingham Community College, Wentworth, NC
Administrative Assistant, Health Sciences and Public Service Technologies
August 2019-September 2019

• Temporary position while full-time person is on leave
• Greet and assist students and others who enter building
• Answer phone and email for department inquiries
• Ensure classrooms, particularly computer labs, are stocked and ready for classes
• Prepare correspondence and packets for related division programs
• Coordinate room assignments and schedules
• Process and submit purchasing requests for division
• Enter student and class data into Colleague
• Process department mail
• Assist Dean with special projects and assignments

Rockingham County Literacy Project, Eden, NC
Director, Information Technology Services
March 2009-December 2015

• Administered the computer, network, and phone systems
• Developed and administered budget for Information and Instructional Technology
• Provided technical support to staff, tutors, and board members
• Directed marketing initiatives
• Maintained organization website and social media through TweetDeck and HootSuite
• Interfaced with area media personnel, including sending press releases and photographs
• Coordinated all instructional technology efforts
• Administered online distance education learning management system
• Designed distance education course materials to best meet needs of students with different learning styles and disabilities
• Maintained student information system (LACES) for student records
• Provided professional development training to staff and tutors
• Initiated online giving and fundraising campaigns
• Administered financial and donor management software, including producing reports
• Researched and prepared information for writing grants, especially those involving instructional technology; assisted in writing grants and reviewed them before submission; monitored awarded grants to ensure purposes of grants were being fulfilled and budget guidelines were being met
• Implemented G Suite (formerly Google Apps) for Business for email, calendar, and cloud storage system
• Was featured in Winter 2017 ProLiteracy Notebook article, “Using Interactive White Boards in the Adult Ed Classroom”

Rockingham County Schools, Eden, NC
Business Intern
January 2010-June 2011

• Established daily announcements email system to notify 1,008 students
• Provided technical support for 92 staff members and 1,008 students
• Taught technology to staff and students
• Established school DECA, National Honor Society, and yearbook social media presence
• Obtained perfect score on the school district website audit while managing the website

Rockingham County Literacy Project, Eden, NC
Administrative Assistant
July 2007–October 2009

• Answered multi-line phone system
• Created correspondence for Executive Director
• Managed Executive Director’s calendar and appointments
• Entered student data into student information system
• Assisted, registered, and tested students
• Tutored students and taught classes, as needed
• Provided customer service to students and community members

VOLUNTEER WORK

Aging, Disability, and Transit Services of Rockingham County, Reidsville, NC
Communications and Engagement Committee Member
March 2018-October 2019

• Oversee organization communications to be sure the organization is visible to the community
• Ensure that the community is engaged with the organization
• Strengthen community business and church partnerships

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Rockingham County Literacy Project, Eden, NC
Board Member
June 2017-December 2017

• Oversaw operations and financial position of nonprofit
• Part of closing team

Morehead High School, Eden, NC
Special Event Photographer and Senior Project Judge
December 2011-June 2015

• Took photographs at special events
• Updated school website
• Judged senior graduation projects each semester

Morehead High School DECA Club, Eden, NC
Communications/Technology Officer
August 2010-June 2011

• Managed all communications with club members
• Maintained club social media sites

Rockingham Community College, Wentworth, NC
Continuing Education Office Assistant
July 2007-November 2008

• Answered multi-line phone system
• Assisted, registered, and tested students
• Provided customer service to students and community members

SKILLS

• Microsoft Office Suite (including Word, Excel (advanced), and PowerPoint)
• ActivInspire (for Promethean ActivBoards; interactive whiteboards)
• Moodle/Blackboard/Canvas Course Administration
• Adobe Suite (Photoshop, Lightroom, Illustrator, InDesign)
• Colleague
• North Carolina E-Procurement
• Vegas Video Editing
• Screencast-O-Matic
• Mediasite
• Windows and Mac Operating Systems
• DSLR Photography
• WebEx
• G Suite Administration (formerly Google Apps)
• QuickBooks/PowerChurch/eTapestry

ORGANIZATIONS/LEADERSHIP

• Beta Gamma Sigma Business Honor Society
• Phi Kappa Phi Honor Society
• Tau Sigma College Transfer Student Honor Society
• Phi Theta Kappa Honor Society for Two-Year Colleges
• Sigma Kappa Delta English Honor Society for Two-Year Colleges
• DECA Communications/Technology Officer (International Association of Business and Marketing Students)
• National Honor Society

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HONORS/AWARDS/CERTIFICATIONS

• Certified Guest Service Professional, American Hotel and Lodging Educational Institute
• Outstanding Associate in Arts Student Award at Rockingham Community College
• National Business Education Award from the National Business Education Association
• Career Readiness Certification, ACT