EDUCATION

East Carolina University College of Business, Greenville, NC
Master of Business Administration, Management Information Systems
December 2018
GPA:  3.7/4.0

East Carolina University College of Business, Greenville, NC
Bachelor of Science in Business Administration, Management Information Systems
December 2015
GPA:  3.8/4.0; magna cum laude

Rockingham Community College, Wentworth, NC
Associate in Arts, College Transfer
May 2013
GPA:  4.0/4.0; President’s List (2011, 2012, 2013)

EXPERIENCE

Rockingham Community College, Wentworth, NC
Online Student Support and Technology Specialist
October 2019-Present
  • Work with students and faculty to provide support with technology
  • Develop and provide professional development to faculty on Moodle and other academic technology solutions
  • Support faculty in using distance learning production facilities and equipment
  • Install and deploy virtual technology with Director of Distance Learning and Instructional Designer
  • Collaborate with Instructional Designer to develop, pilot, and peer review online courses and programs
  • Develop online registrar services
  • Enhance online orientation
  • Collaborate with Student Development on online advising
  • Install and work with faculty to integrate and pilot online tutoring services

North Spray Christian Church, Eden, NC
Technical Services Coordinator
January 2006-Present
  • Operate sound and video systems for all services
  • Manage the computer, network, and phone systems
  • Perform technical support for church staff and board members
  • Maintain website and social media channels through TweetDeck and HootSuite
  • Create church publicity materials and coordinate marketing initiatives
  • Plan and coordinate special events
  • Take photographs at all events
  • Implemented email notification system to inform church members
  • Created church logo
Additional responsibilities:
  • Assist treasurer with budget and financial auditing
  • Serve as Chairperson of the Transportation Committee, overseeing the church bus (2013‑Present)
  • Serve as Chairperson of the Evangelism Committee, overseeing visitor and new member services (2006-Present)
  • Serve as Elder (2016-Present)
  • Serve as Chairperson of the Property Committee, overseeing all facilities and maintenance (2018)
  • Serve as Board Member (2013-2018)
  • Serve as Vice Chairperson of the Board (2017-2018)
  • Served as Secretary for the Board (2014-2015)
  • Served as Deacon (2013-2015)

Rockingham Community College, Wentworth, NC
Health Sciences Program Assistant
September 2019-October 2019
  • Assist in planning and implementing the coordination of laboratory activities and clinical experiences
  • Ensure classrooms and labs are stocked and ready for classes
  • Maintain adequate supply of laboratory and instructional supplies
  • Process and submit purchasing requisitions for division
  • Maintain facilities in a functional, clean, and safe state
  • Assist Dean with special projects and administrative support

Rockingham Community College, Wentworth, NC
Administrative Assistant, Health Sciences and Public Service Technologies
August 2019-September 2019
  • Temporary position while full-time person is on leave
  • Greet and assist students and others who enter building
  • Answer phone and email for department inquiries
  • Ensure classrooms, particularly computer labs, are stocked and ready for classes
  • Prepare correspondence and packets for related division programs
  • Coordinate room assignments and schedules
  • Process and submit purchasing requests for division
  • Enter student and class data into Colleague
  • Process department mail
  • Assist Dean with special projects and assignments

Rockingham County Literacy Project, Eden, NC
Director, Information Technology Services
March 2009-December 2015
  • Administered the computer, network, and phone systems
  • Developed and administered budget for Information and Instructional Technology
  • Provided technical support to staff, tutors, and board members
  • Directed marketing initiatives
  • Maintained organization website and social media through TweetDeck and HootSuite
  • Interfaced with area media personnel, including sending press releases and photographs
  • Coordinated all instructional technology efforts
  • Administered online distance education learning management system
  • Designed distance education course materials to best meet needs of students with different learning styles and disabilities
  • Maintained student information system (LACES) for student records
  • Provided professional development training to staff and tutors
  • Initiated online giving and fundraising campaigns
  • Administered financial and donor management software, including producing reports
  • Researched and prepared information for writing grants, especially those involving instructional technology; assisted in writing grants and reviewed them before submission; monitored awarded grants to ensure purposes of grants were being fulfilled and budget guidelines were being met
  • Implemented G Suite (formerly Google Apps) for Business for email, calendar, and cloud storage system
  • Was featured in Winter 2017 ProLiteracy Notebook article, “Using Interactive White Boards in the Adult Ed Classroom”

Rockingham County Schools, Eden, NC
Business Intern
January 2010-June 2011
  • Established daily announcements email system to notify 1,008 students
  • Provided technical support for 92 staff members and 1,008 students
  • Taught technology to staff and students
  • Established school DECA, National Honor Society, and yearbook social media presence
  • Obtained perfect score on the school district website audit while managing the website

Rockingham County Literacy Project, Eden, NC
Administrative Assistant
July 2007–October 2009
  • Answered multi-line phone system
  • Created correspondence for Executive Director
  • Managed Executive Director’s calendar and appointments
  • Entered student data into student information system
  • Assisted, registered, and tested students
  • Tutored students and taught classes, as needed
  • Provided customer service to students and community members

VOLUNTEER WORK

Aging, Disability, and Transit Services of Rockingham County, Reidsville, NC
Communications and Engagement Committee Member
March 2018-October 2019
  • Oversee organization communications to be sure the organization is visible to the community
  • Ensure that the community is engaged with the organization
  • Strengthen community business and church partnerships
​
Rockingham County Literacy Project, Eden, NC
Board Member
June 2017-December 2017
  • Oversaw operations and financial position of nonprofit
  • Part of closing team

Morehead High School, Eden, NC
Special Event Photographer and Senior Project Judge
December 2011-June 2015
  • Took photographs at special events
  • Updated school website
  • Judged senior graduation projects each semester

Morehead High School DECA Club, Eden, NC
Communications/Technology Officer
August 2010-June 2011
  • Managed all communications with club members
  • Maintained club social media sites

Rockingham Community College, Wentworth, NC
Continuing Education Office Assistant
July 2007-November 2008
  • Answered multi-line phone system
  • Assisted, registered, and tested students
  • Provided customer service to students and community members

SKILLS
  • Microsoft Office Suite (including Word, Excel (advanced), and PowerPoint)
  • ActivInspire (for Promethean ActivBoards; interative whiteboards)
  • Moodle/Blackboard/Canvas Course Administration
  • Adobe Suite (Photoshop, Lightroom, Illustrator, InDesign)
  • Colleague
  • North Carolina E-Procurement
  • Windows and Mac Operating Systems
  • DSLR Photography
  • WebEx
  • G Suite Administration (formerly Google Apps)
  • QuickBooks/PowerChurch/eTapestry

ORGANIZATIONS/LEADERSHIP
  • Beta Gamma Sigma Business Honor Society
  • Phi Kappa Phi Honor Society
  • Tau Sigma College Transfer Student Honor Society
  • Phi Theta Kappa Honor Society for Two-Year Colleges
  • Sigma Kappa Delta English Honor Society for Two-Year Colleges
  • DECA Communications/Technology Officer (International Association of Business and Marketing Students)
  • National Honor Society
​
HONORS/AWARDS/CERTIFICATIONS
  • Certified Guest Service Professional, American Hotel and Lodging Educational Institute
  • Outstanding Associate in Arts Student Award at Rockingham Community College
  • National Business Education Award from the National Business Education Association
  • Career Readiness Certification, ACT